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Contact Us

 
 

QUESTIONS AND FEEDBACK


At Gloria Jean’s Coffees, your questions and feedback are important to us. Please take a second to read through your below contact options to ensure you have a timely response.


For all enquiries relating to product, price, orders or customer service, please contact your local store here. If you are not satisfied with the store’s response, please call our Customer Care Team.


We love a compliment! If you have had a positive experience with the brand that you would like to share, please connect with us via any of the contact options listed below.



CUSTOMER CARE


Phone: 1800 441 312

Hours: Monday to Friday, 7.30am – 4:00pm (AEST) excluding public holidays.
Or complete the feedback form at the bottom of the page.   

You can also contact us through our Facebook and Instagram pages.

FRANCHISE ENQUIRIES


Please visit our franchise information page or contact Jared Sherwood on 0468 911 343 or email jared.sherwood@rfg.com.au


MEDIA ENQUIRIES


Please email media@rfg.com.au or call us directly on +61 7 5655 2542


EMPLOYMENT ENQUIRIES


For in-store employment opportunities contact your local store here.

For Retail Food Group employment opportunities email recruitment@rfg.com.au


SPONSORSHIPS AND DONATIONS


Gloria Jean's exclusively aligns with select national charities from time to time. For local charitable donations please contact your store directly.


MARKETING ENQUIRIES


For all marketing related enquiries please contact gjcmarketing@gloriajeanscoffees.com.au


ADDRESS DETAILS


Gloria Jean's Coffees International
11 Hoyle Avenue, Castle Hill NSW, 2154